Order Cancellation

You have the right to cancel your order within 7 days of placing it, provided the order has not yet been shipped. To request an order cancellation, please contact our customer support team at info@grahshantidhoop.com or (+91) 93548 03881. Once an order has been shipped, it cannot be canceled.

Refund Policy

We strive to provide you with high-quality products and excellent customer service. If you are not satisfied with your purchase for any reason, you may be eligible for a refund subject to the conditions outlined below.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will arrange for a return or replacement, and any applicable refunds will be issued upon receipt and inspection of the returned item.

Non-Delivery

If your order is not delivered within the estimated delivery time, please notify us. We will investigate the issue and provide a resolution, which may include a refund.

Product Returns

For non-defective products, we accept returns within [number of days] days of the purchase date, provided the item is in its original condition, unused, and in its original packaging. Return shipping costs may be the responsibility of the customer.

Refund Process

Refunds will be processed within 2 days of approval and will be issued to the original payment method used for the purchase. Please note that it may take additional time for your financial institution to process the refund.

Refund Disputes

If you have any concerns or disputes regarding a refund, please contact our customer support team. We will work with you to resolve the issue in a fair and timely manner.

info@grahshantidhoop.com or (+91) 93548 03881